Welcome to Interloop Sports.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or communicate with us through WhatsApp, email, or any other channel.
By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase, contact us, or fill out a form, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- WhatsApp number (if you contact us through WhatsApp)
- Payment information (processed securely by third-party gateways)
b. Non-Personal Information
When you browse our website, we may collect:
- Browser type
- Device information
- IP address
- Cookies and usage data
- Pages visited and time spent on the website
c. WhatsApp Communication
If you contact us via WhatsApp:
- We may store your number, message history, and any details you share with us
- We do not share WhatsApp conversations with third parties
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website, products, and services
- Respond to your WhatsApp or email queries
- Send order updates, confirmations, and promotions
- Prevent fraud and enhance security
- Analyze website performance and user preferences
3. Sharing Your Information
We do not sell or trade your personal information.
However, we may share data with trusted partners for operational purposes such as:
- Shipping & courier services
- Payment processing providers
- Website hosting & analytics services
- Customer support tools (e.g., WhatsApp plugins)
All third-party services are required to protect your information and use it only for the specified purpose.
4. Cookies and Tracking Technologies
TheProwears uses cookies to:
- Enhance website experience
- Remember your cart and preferences
- Analyze traffic and visitor behavior
- Show personalized recommendations
You can disable cookies in your browser settings, but some site features may not work properly.
5. Payment Information
We use secure, encrypted third-party payment gateways (e.g., Stripe, PayPal, local gateways).
Your card or bank details are never stored on our servers.
6. Data Protection & Security
We implement strong security measures to protect your personal data, including:
- SSL encryption
- Secure payment processing
- Regular website security checks
- Restricted access to sensitive data
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
7. Links to Third-Party Websites
Our website may include links to external websites (such as payment gateways, shipping providers, or social platforms).
We are not responsible for the privacy practices of these websites.